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FAQs

• Additional charges (added 23.7.07)
• Additional driver charges (added 1.6.08)
• Administration fee for split liability cases (added 1.6.08, updated 15.6.12)
• Automatic vehicles (added 23.7.07)
• Bike hire extras (added 23.7.07)
• CHO Delays in answering insurer questions on the payment pack (added 1.6.08)
• Collision Damage Waiver recovery (added 23.7.07)
• Complaints against subscribers (added 28.8.07)
• Convertibles (added 23.7.07)
• Credit repair engineer discounts (added 23.7.07)
• Definition of 24 hours (added 23.7.07)
• Delays by third party solicitors (added 28.8.07)
• Disabled driver vehicles (added 23.7.07)
• Disputes and removing claims from the GTA (added 27.2.08)
• Dual Controlled vehicle rates (added 23.7.07)
• End of hire – meaning of 24 hours (added 27.2.08)
• Estate cars (added 23.7.07)
• Excessive hire periods (added 23.7.07)
• First to a customer (added 23.7.07)
• Geographic Coverage of the GTA
• Hire continuing after repairs completed (added 28.8.07)
• Hire days after total loss cheque received (added 23.7.07)
• Incorrect payment packs (added 28.8.07)
• Individual CHO daily hire rates (added 23.7.07)
• Liability (added 23.7.07)
• Like for likes (added 28.8.07)
• Loss of use dates (added 28.8.07)
• Maximum vehicle rates (added 23.7.07, amended 1.1.13)
• Mitigation – checking for insurer offer (added 28.8.07)
• Mitigation statement (added 28.8.07 and updated 1.2.11)
• Motorcycle topboxes (added 1.7.10)
• Negotiation (added 23.7.07)
• Non-standard drivers and additional insurance premiums (revised 1.2.11)
• Parts delay (added 28.8.07)
• Penalties on penalties (added 23.7.07)
• Penalty charges post 90 days (added 23.7.07)
• Penalty interest and the Admin Fee (added 23.7.07)
• Penalty payments when liability not challenged within 21 days (added 27.2.08)
• Penalty payments start date (added 20.2.09)
• Private or commercial hire (added 23.7.07)
• Repair monitoring (added 23.7.07)
• Roadworthy or not? (added 23.7.07)
• Selectivity in implementing the GTA (added 23.7.07, amended 1.1.13)
• Sub-hired vehicles (added 27.2.08)
• Taxi and private hire extras (added 23.7.07)
• Taxi insurance clarification (added 20.2.09)
• Telephone lines (added 23.7.07)
• Total loss and receipt of cheque (added 23.7.07)
• Total losses - monitoring (added 27.2.08)
• Total loss – size of hire payment (added 27.2.08)
• Unlimited Mileage (added 23.7.07)
• VAT (added 23.7.07)
• Vehicle group dispute (added 23.7.07)
• Credit repair protocol – application (added 27.2.08)
• Credit repair - Fraud checks and repair authorization (added 1.6.08)
• Credit repair – monitoring (added 27.2.08)
• Credit repair – roadworthy vehicles (added 27.2.08)
• Credit repair – 66% rule (added 27.2.08)
• What Happened To 1st And 2nd Tier Membership Status For Chos? (Added 1.1.13)
• Excesses and Third Party Claims Handling Agents (Added 1.2.21)
• Older prestige vehicles (Added 18.10.23.)
• Submission of New Claims Advice Form from 17 March 2025 (added 26.2.25)

Agreements

• GTA changes effective 17 March 2025. See version control for summary of changes.
• GTA changes effective 27 September 2024 to 16 March 2025. See version control page for summary of changes.
• GTA changes effective 8 March 2024. See version control page for summary of changes.
• GTA changes effective 3 January 2023. See version control page for summary of changes.
• GTA changes effective 23 April 2021. See version control for summary of changes.
• GTA changes 11 August 2020 fully in force 30 September 2020. See version control page for summary of changes.
• GTA effective 25th February 2020
• GTA effective 1st October 2019
• GTA effective 1st July 2019
• GTA effective 9th July 2018
• GTA effective 27th September 2017
• GTA effective 5th May 2017
• GTA effective 13th February 2017
• GTA effective 1st May 2016
• GTA effective 1st January 2013
• GTA effective 29th May 2012
• GTA effective 30th April 2012
• GTA effective 1st February 2011
• GTA effective 1st July 2010
• GTA effective 1st August 2009
• GTA effective 1st July 2005
• GTA effective 26th Nov 2001